Refund and Returns Policy

Last Updated: July 6, 2026

Welcome to STUDY KATORA (Studykatora.in).

At STUDY KATORA, we sell digital products such as PDF Notes and other downloadable educational resources. Because these products are delivered electronically and can be downloaded immediately after purchase, they are fundamentally different from physical products.

Please read this Refund and Returns Policy carefully before making a purchase.

Nature of Digital Products

All products available on STUDY KATORA are delivered in digital format. Once your payment is successfully completed, you will receive access to download the purchased product.

Since digital files can be copied, stored, shared, or duplicated after delivery, they cannot be physically returned in the same way as traditional products.

For this reason, all purchases of digital products are considered final.

No Refund Policy

Due to the nature of digital products, we do not offer refunds, returns, or exchanges after a purchase has been completed and the product has been delivered or made available for download.

By purchasing any digital product from STUDY KATORA, you acknowledge and agree that:

  • All sales are final.
  • Purchased digital products cannot be returned.
  • Refund requests will not be accepted simply because you changed your mind or no longer need the product.
  • Refunds will not be provided because you purchased the wrong product without reviewing its description.
  • Refunds will not be issued if you expected features or content that were not mentioned on the product page.
  • Refunds cannot be granted after the product has been downloaded or access has been provided.

We strongly encourage all customers to carefully read the product description, features, and compatibility information before completing their purchase.

When We May Provide Assistance

Although we do not offer refunds for digital products, we are committed to helping our customers if they experience genuine technical issues.

If you encounter any of the following problems, please contact us:

  • The download link does not work.
  • You are unable to access your purchased product.
  • The file is corrupted or incomplete.
  • You accidentally received the wrong digital file.
  • A verified technical issue prevents you from accessing the purchased product.

In such cases, we will investigate the issue and make reasonable efforts to provide a working download link or the correct file.

Duplicate Purchases

If you accidentally purchase the same product more than once using the same account or email address, please contact us as soon as possible.

After verifying the duplicate transaction, we may, at our sole discretion, provide an appropriate solution where applicable.

Incorrect Email Address

Customers are responsible for entering a valid email address during checkout.

If an incorrect email address is provided and you do not receive your order confirmation or download information, please contact us with your payment details. We will do our best to help you access your purchase after verifying the order.

Payment Issues

If your payment was successfully deducted but your order was not created due to a technical error, please contact us with the following details:

  • Your full name
  • Email address used during checkout
  • Payment reference or transaction ID
  • Date and approximate time of payment

After verification, we will either provide access to your purchased product or resolve the issue as appropriate.

Unauthorized Sharing

All digital products available on STUDY KATORA are intended for personal use only, unless otherwise stated.

You may not:

  • Resell our PDF Notes.
  • Share download links publicly.
  • Upload our products to other websites.
  • Redistribute our digital files.
  • Copy or reproduce our products for commercial purposes.

Unauthorized distribution or misuse of our digital products may result in the suspension of access and, where appropriate, legal action.

Contact Us

If you have any questions regarding this Refund and Returns Policy or need assistance with your purchase, please contact us through our official Contact Page.

Website: STUDY KATORA

Website: https://studykatora.in

Founder: Neeraj Kumar Mahi

We are always happy to assist you with genuine order-related or technical issues.

Policy Updates

STUDY KATORA reserves the right to modify or update this Refund and Returns Policy at any time without prior notice.

Any changes will become effective immediately after they are published on this page. We recommend reviewing this policy periodically before making a purchase.

Thank you for choosing STUDY KATORA. We appreciate your trust and are committed to providing high-quality educational digital products and a smooth purchasing experience.